Updated November 2009

Payment Policy
Plan-to-Go Fee: $150-$500 for FITs (Non refundable, will be applied to final invoice)
Upon Confirmation: 35% Deposit
Final Payment: 45 days prior to departure

Cancellation Penalties
If trip cancelled 60 days or more prior to 1st service, the penalty will be 25% of the package price.
If trip cancelled 35-59 days prior to 1st service, the penalty will be 50% of the package price.
If trip cancelled less than 35 days prior to the 1st service, no refund will be issued.

Method of Payment
Credit Cards: Master Card, Visa, American Express
Checks: Payable to European Connection

Revision/Changes
Once package deposit is received, there will be a $50 fee per revision.

No Refunds for Unused Services
No refunds will be issued for unused services including missed transfers due to airline changes and/or missed flights.
Passengers are required to notify local service provider (contact information is indicated on the voucher) in the event of a last minute flight change/delay/cancellation to their arrival.

Price Changes
European Connection reserves the right to amend rates due to currency fluctuation and/or increases beyond our control. Prices are subject to change until final payment is received.

Late Bookings
Bookings made less than 21 days prior to departure are subject to a $150 fee.

Information Required by European Connection
• Correct spelling of names of all trip participants (as they appear on their passports)
• Ages of children (at time of travel)
• Airline information must be provided no later than 45 days prior to departure
• Rail arrangements: preferred times must be provided at least 45 days prior to departure
• Dinner reservations: $25 per reservation transaction
• All required information, changes, cancellations and/or deletions must be received in writing

Documents
Final documents are sent approximately 15 days prior to departure date. It is imperative to notify European Connection at the time of deposit if documents will be required sooner. Additional surcharge may apply for early shipment and/or additional copies of documentation.

Travel Insurance
Trip Cancellation/Interruption Insurance is strongly recommended.
We will be happy to provide a quote upon request. The cancellation penalties listed above will be strongly adhered to regardless of the reason for cancellation.

Airline Reservations
Airline tickets issued by European Connection are subject to terms and conditions set forth by the individual carriers.

Proof of Citizenship
A valid U.S. passport is required for all U.S. citizens traveling to Europe. Passports must be valid for at least six months after scheduled return to the U.S. Non-U.S. citizens must contact their local consulates for entry requirements.

Private Vehicle Transfers
In general, drivers posses basic English speaking skills. Should you require a driver speaking fluent English or additional English-speaking assistant, European Connection can arrange it at additional cost.

Private Vehicle Touring
Unless otherwise noted, our drivers will provide basic information but should not be considered a guide. By law, only licensed guides are permitted to conduct guiding inside museums, monuments, etc. (Exception in London, we can provide Blue Badge Driver/Guides at additional cost). Should you require expert knowledge from a professional English-speaking guide, European Connection can arrange one at an additional cost. Waiting time and parking fees exceeding 30 minutes from original pick-up time are subject to additional charges which are payable locally.

Liability & Responsibility
European Connection’s agents and employees act only as agents for the booking agency and their passengers in regard to travel by road, air, sea or by mode of transportation or local conveyance, and assumes no liability for personal injury, property damage, loss, accident, delay or irregularity incurred by any person or tour participant arising out of the negligence of any direct or supplemental air carrier, hotel or person engaged in conveying the passenger, providing rental cars, or rendering any of the services or accommodations being offered in our packages; nor shall European Connection be responsible for any injuries, death, damages, loss or delay in any means of transportation or by reason of any event beyond the actual control of European Connection. Any such losses or expenses must be borne by the passenger as tour rates provide for arrangements only as stated in the final itinerary. The right is reserved to substitute hotels of similar category or change schedules without prior notice should circumstances require. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of European Connection, such as strikes, political and social unrest, labor problems, climatic aberrations, or any act of God, no refund can be made nor will credit be given, provided that in the event of such change, European Connection shall provide accommodations and services of comparable quality and standards as set forth in this brochure. The right is reserved to decline, to accept or to retain any person as a member of a trip, or to cancel a trip in all or part due to circumstances beyond the control or European Connection. Prices quoted are in U.S. Dollars and are based upon current tariffs and exchange rates as indicated in the confirmation and are subject to adjustment upon prior notification in the event of changes therein. Any such changes will be passed on to the passenger in all other cases. However, once full payment has been received, quoted prices are guaranteed. Passengers electing to take advantage of equipment offered by the hotels or ships, do so at their own risk. Baggage is at owner’s risk entirely. The airlines concerned, and their agents and affiliates, are not to be held responsible for any act, omission or event during the time passengers are not on board their aircraft. The passenger ticket in use by said airlines, when issued, shall constitute the sole contract between the airlines and purchaser of these tickets/and or passenger.